Overview
In order to create a safe, standardized, and orderly development environment and ensure the legitimate rights and interests of developers (ISVs) and their users (Daraz sellers), this Platform Rules and Penalty Measures is formulated according to Daraz Open Platform Developer Agreement, Data Protection Policy, and Authorization Notification. These rules apply to all developers and their applications on Daraz Open Platform.
Platform Rules
- App will be automatically put into hibernation mode if the app is not online 90 days after creation
- App will be automatically put into hibernation mode if there is no API call for 90 days
- Hibernation mode = Daily API call limit = 1
- ISV must regularly monitor the API call success rates and make necessary improvement in a timely manner based on Daraz Open Platform's communication. Daraz Open Platform reserve the right to take the penalty measures if the API call success rate is deemed to be consistently low, or the response of the ISV is deemd consistently slow by Daraz Open Platform
- The Penetration Test for Sensitive Data Unmasking will be carried out maximum 3 times for 1 app. If an ISV is not able to fix all the vulnerabliities as identified by Daraz's security team after 3 trial, not further Penetratiion Test will be conducted and the ISV will not be able to access sensitive data.
Penalty Measures to Violations
Developers must comply with the Daraz Open Platform Developer Agreement, Data Protection Policy, Authorization Notification, Platform Rules and other terms and conditions that are published by Daraz Open Platform in the future. To any violations, Daraz Open Platform has the right to unilaterally determine the developer's behavior and applicable rules, and take one or more of the following measures against the application or developer depending on the circumstances:
- Warnings:Daraz Open Platform issues warning notifications to the developer for remediation within a time limit.
- Stop new seller authorization:The application cannot get authorization from new sellers. Authorized sellers can continue to authorize and use the application. Meanwhile, Daraz Open Platform issues warning notifications to the developer for remediation within a time limit.
- Limit API calls:The application cannot get authorization from new sellers. Authorized sellers can continue to use the application before the authorization expires, but the API call limit is set to 1,000 calls per day, and the sellers cannot authorize the application again after the authorization expires. Meanwhile, Daraz Open Platform issues warning notifications to the developer for remediation within a time limit.
- Stop API calls:The application cannot get authorization from new sellers. Authorized sellers can continue to use the application before the authorization expires but cannot authorize again. Meanwhile, Daraz Open Platform issues warning notifications to the developer for remediation within a time limit.
- Application offline:The application cannot call any APIs, and authorized sellers cannot use the application. Meanwhile, Daraz Open Platform issues warning notifications to the developer for remediation within a time limit.
- Developer account removal:All applications under the developer's account are offline and cannot call any APIs. Authorized sellers cannot continue to use the applications. The developer's identity on Daraz Open Platform is permanently frozen, and Daraz Open Platform will no longer cooperate with the developer. Meanwhile, Daraz Open Platform issues notifications to the developer about the punishment.
- Other measuresthat are developed by Daraz Open Platform based on the needs of platform management.
FAQ
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